Steps To Resolve QuickBooks Unapplied Cash Payment Income
Step 1: Run the Open Invoices report.
Check out the instructions for running the open invoices report below:
- To begin, go to Reports, then to the Find report by name field, and then to Open Invoices.
- You must now select the report period and then click Run report.
- Later, go to the Transaction Type column and add a Payment transaction.
Proceed to step 2 if the payment transaction corresponds to an open invoice. Go straight to step 3 if you don't see an open invoice matching.
Step 2: Check to see if the Payment transaction corresponds to an open invoice.
If your payment is for an open invoice, follow these procedures.
- To open, click on the Payment Date.
- Go to the Outstanding Transactions section and look for the open invoice.
- Close the window after clicking Save.
Step 3: If the Payment transaction does not correspond to an open invoice
If your payment does not match an open invoice, you must create the transaction. Follow these steps:
- Click on the Add New button, then look for Customers and click on it. Finally, click on Invoice.
- You must now complete the form using the same customer, amount, and date as the payment.
- After that, click Save and Close.
- Return to the Open Invoices report immediately.
- Find the unapplied payment and then click on the date to access it.
- Under Outstanding Transactions, look for the open invoice.
- Save and close the window.
- Check your Open Invoices report to see if there are any more Payment transactions. If there are more than one, repeat step 2 for each one.
- Check your open invoice report for any other transactions that have been marked as payment. If there are any, repeat step 2 for each transaction.
You are now ready to depart, or you can review your Profit and Loss report. I hope you won't notice any more unapplied cash payment income.